Invoices and Payment History
Your invoices are on the Billing page of the portal, in the Invoices list. Each line shows the date, status, invoice number and amount, with a View link and a PDF download. Credit top-ups also create an invoice, so they appear in the same list.
Where are my invoices?
Open Billing and scroll to Invoices. If you have not paid anything yet, it says No invoices yet. You can also reach every invoice through Change payment method, which opens the secure billing page with your full history.
Where do I see what the automations cost?
On Billing, the card Automation usage shows what you spent this month. Click See every charge to open the usage view in your account settings. There you can:
- choose Last 30 days or Last 90 days,
- see the cost By phone and account,
- export everything as a CSV file for your bookkeeping.
If nothing was used, it says Nothing was spent in this period.
What shows on my card statement?
Credit top-ups and the setup call carry PROFITPHONES in the text on your card statement. If you see a charge you do not recognise, check the Invoices list first; every charge has an invoice there.
Can I get invoices for credit top-ups?
Yes. Every top-up of Automation credit creates its own invoice, which shows up in the same Invoices list as your subscription. What the credit was then spent on is in Usage & costs under Account.
Who can see billing?
Only the account owner. Team members and assistants do not see the Billing page and cannot add credit.
I have a billing question
Use the link Questions about billing? at the bottom of the Billing page, which writes an email to support@profitphones.com, or ask the team on Telegram.